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Leadership, human factors & ICS training

Train for the decisions.
And the people.

Leadership and human factors. A common ICS foundation. Develop both with practitioners who bring major-incident experience into the room.

Every Exigent team member brings a minimum of 25 years of experience. We connect operational structure with leadership, communication, and human performance.

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An Exigent practitioner facilitating an incident management training session

Practitioner-led learning / Operational experience in every program

01 / The human skills

Leadership &
human factors.

From followership to leading an incident. Situation awareness, communication and decisions under pressure.

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02 / The shared structure

Incident
Command System.

From ICS foundations to complex incidents. Roles, objectives and a common process for coordinating the work.

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01 / Leadership & human factors

Leadership & human factors

The people side of operational performance—from self-awareness and followership to leading teams and incidents.

L-180 — Human Factors in High-Risk Environments

Situation awareness, communication, decision making, risk, and team cohesion in high-risk environments. Six hours.

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L-280 — Emerging Leader (Followership to Leadership)

Self-assessment and small-team leadership scenarios for personnel preparing for leadership. Two days: classroom and field application.

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L-380 — Fireline Leadership

Front-line leadership for emergency responders and other high-risk settings, combining classroom discussion with field work and simulation. 36 hours across four or five days. Delivered in partnership with Mission-Centred Solutions.

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L-381 — Incident Leadership

Incident leadership through a sustained, simulated all-risk incident. Command presence, intent, team development, and decisions under pressure. Five days. Delivered in partnership with Mission-Centred Solutions.

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02 / Incident Command System

Incident Command System

Build a shared understanding of roles, objectives and coordination as incidents grow in complexity.

ICS-100 — Introduction

An introduction to ICS features, principles, and organizational structure. Half a day; no prerequisites.

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ICS-200 — Basic ICS for Single Resources and Initial Action Incidents

Delegation of authority, management by objectives, briefings, organizational flexibility, and transfer of command. For personnel moving into supervisory responsibilities. Two days.

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ICS-300 — Intermediate ICS for Expanding Incidents

Unified command, resource management, the planning process, and transfer of command for expanding incidents. Three days.

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ICS-400 — Advanced ICS for Complex Incidents

Command and general staff functions during complex, multi-agency and multi-jurisdictional incidents. Two days.

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03 / Position-specific training

Position-specific training

Prepare to carry the responsibilities of an assigned incident management role.

Incident Commander

Command responsibilities on a Type III All-Hazards Incident Management Team: leadership, strategy, coordination, and transfer of command. 26 hours.

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Operations Section Chief

Translate objectives into tactical action, manage resources, and keep operational information current. Exercises, simulations, and peer discussion. Four days.

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Planning Section Chief

Lead the planning cycle, maintain situational awareness, coordinate resources and situation information, and produce incident documentation. Four days.

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Logistics Section Chief

Coordinate facilities, transport, supply, food, medical, and communications support throughout an operational period. 25+ contact hours.

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Division & Group Supervisor

Supervision, personnel management, information sharing, risk management, and coordination with incident objectives. 20+ contact hours.

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Strike Team & Task Force Leader

Leadership and personnel supervision from pre-response through demobilization, including information sharing, risk management, and operational execution. 19+ contact hours.

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04 / EOC & crisis management

EOC & crisis management

Connect information, priorities and decisions across the people supporting the response.

EOC Fundamentals

EOC structure, functions, and its relationship with ICS, with decision making, communication, stress management, and rapid team building. One day.

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Crisis Management Workshops

Modular three-hour workshops on briefings, EOC tools, communications, decisions under pressure, and team performance. Topics shaped by organizational needs and exercise findings.

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Beyond the course

Prepare the whole system.

Plans & programs

Review emergency management arrangements and develop practical response, evacuation and re-entry plans with clear responsibilities and dependencies.

Exercises & debriefs

Test decisions, coordination and handovers through tabletop or full-scale exercises. Use structured debriefs to turn lessons into assigned improvements.

Custom development

Focused work on leadership, briefings, communication, and decisions under pressure. Translate lessons into actions with owners and a way to check progress.

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What does your team need to be ready for?

Bring us the role, the challenge, or the lessons from your last activation. We will help define a practical development approach.

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daryl.black@exigentinc.ca